ATTN: COVID-19 measures.
At HB we consider all of you as part of our big family. We want you to know that your safety and health is our top priority and so we are currently taking all proper protocols & procedures as recommended by B.C. Centre for Disease Control. All our staff are under strict guidelines and must use gloves and masks when handling all products or interacting with customers.
As various locations in the city shut down, Vancouver Coastal Health has advised all restaurants and cafes to offer only delivery or pickup service as these are the safest methods in keeping with social distancing and reducing the spread of infection. Delivery services are the recommended choice.
In order to avoid any delays we ask that all customers have exact payment ready or advise us in the notes section when placing an order how much change you require so that our drivers can prepare ahead of time and reduce delay time for the next customer.
We also ask you to bear with us during these uncertain times, deliveries may take longer as we are short on drivers.
However, all orders will be fulfilled. Should the situation worsen we may reduce our hours of operation.
Thank you in advance for your patience and understanding!